For cleaning businesses
How to get more customers for your cleaning business
- Answer every new inquiry on the first ring: 27% of calls to local service businesses go unanswered and under 3% leave a voicemail (Invoca), so missed calls are missed customers.
- Offer online booking: 67% of consumers would rather book online than call (GetApp Scheduling Survey, 2024).
- Ask every repeat customer for a referral.
- Send a text reminder before each clean with a one-tap rebook link.
Project5pi builds the reminder and rebook automation.
Sources
- Invoca — share of inbound calls to service businesses that go unanswered, and how few callers leave a voicemail.
- GetApp Scheduling Survey, 2024 — share of consumers who prefer booking online over calling, emailing, or walking in.